Last update: Thursday, May 21
Essential trips only
To help prevent the spread of COVID-19, transit should be used for essential travel only. Reducing demand will make transit safer for operators and those who have no alternatives but to take transit.
Examples of essential travel include:
- Commuting to a job that cannot be performed at home.
- Obtaining groceries or other necessary supplies.
- Seeking medical services and medications (do not take transit if sick).
- To care for a family member, friend or pet in another household.
Effective May 18, the Stay Safe MN order urges residents to work from home whenever possible, to wear face masks in public, to screen for symptoms and regularly check their temperature, and to maintain physical distance from each other.
Help slow the spread
Those who must leave home for an essential reason and have no other option but to take transit should remember to:
- Leave space between themselves and other passengers and the operator, and to board and exit buses using the back door (front doors are available for those who need it for any reason).
- Cough/sneeze into a tissue or a sleeve.
- Regularly and thoroughly wash hands, or use hand sanitizer when it is not possible to wash hands.
Beginning Monday, May 18, face coverings are required on buses and trains. Learn more about the requirement.
Metro Transit is supporting these efforts by regularly disinfecting vehicles and busy boarding areas, encouraging employees who feel ill to stay home and adapting service levels to make the most of limited resources.
Review schedules before leaving home and use NexTrip to access real-time departure information. For help planning a trip, call 612-373-3333 or text 612-444-1161. Please be advised that:
- Reduced service schedules went into effect on March 25. Light rail service is available between 6 a.m. and 9 p.m. daily. Despite the May 18 expiration of the Stay at Home order, Metro Transit is not resuming regular service at this time.
- On 40-foot buses, no more than 10 customers may be allowed on board at a time; on 60-foot buses, no more than 15 customers may be allowed on board at a time. When a bus reaches these limits, operators will change the overhead display to read “Next Bus Please," notifying waiting customers that they should wait for the next trip.
- Many indoor waiting areas are closed.
- Metro Transit's Service Centers and the Lost & Found window are closed.
Alternatives to taking transit
For shorter trips, consider walking or biking, if able to do so. Many Nice Ride stations are located near transit and critical workers may qualify for free 30-day bike share memberships.
Metro Mobility is providing free door-to-door service from home to work and work to home for any person who works at a healthcare facility, 24 hours a day, 7 days a week. Learn more about that service at metrocouncil.org.
For the latest information from Metro Transit continue to visit this page, follow Metro Transit on Twitter and Facebook or call 612-373-3333. Learn more about contacting Metro Transit at metrotransit.org/contact-us. For the latest information on the state’s response to the coronavirus visit mn.gov/covid19.
Show your support
Metro Transit's operators, maintenance staff and police officers are critical to the region's response to the coronavirus. Remember, we're all In This Together. Please consider showing your support by:
- Sending a note to an operator you miss through this online form (select commendation)
- Sending a card to any Metro Transit bus garage or light rail facility (find addresses here)
- Sharing your appreciation on social media using the #InThisTogether
- Submitting an encouraging video to firstname.lastname@example.org (see examples here)